Contacts
Contacts
This section provides addresses, group numbers, phone numbers, and website addresses so you can contact the organizations that manage or administer the benefit plans.
If you have any questions about your benefit options, dependent eligibility or any other benefits, you can call the PG&E Benefits Service Center at 866-271-8144 (open weekdays from 7:30 a.m. to 5 p.m. Pacific time).
|
Plan
|
Group No.
|
Phone No.
|
Web Site
|
Address
|
|
PG&E Self-Funded Plan
Administered by Anthem Blue Cross
Health Account Plan (HAP)
|
PZG170157
|
800-964-0530
Hours:
7 a.m. – 8 p.m. Pacific time
M – F
|
Anthem Blue Cross
P.O Box 60007 Los Angeles, CA 90060-0007 |
|
|
PG&E Self-Funded Plan
Administered by Kaiser Permanente Insurance Company
Health Account Plan (HAP), including prescription drug coverage
|
North
Utility: 603702-7
Corporation: 603702-8
South
Utility: 231142-7
Corporation: 231142-8
|
North:
800-663-1771
South:
800-533-1833
Hours:
7 a.m. – 7 p.m. Pacific time
M – F
7 a.m. – 3 p.m. Pacific time Saturdays and Sundays
|
KPIC Self-Funding Claims Administrator
P. O. Box 30547 Salt Lake City, UT 84130-0547 |
|
|
Tax-Advantaged Accounts Administered by Your Spending Account (YSA):
Health Account
Health Care Flexible Spending Account (HCFSA)
Dependent Care Flexible Spending Account (DCFSA)
|
None
|
800-964-9902
Hours:
5 a.m. – 5 p.m. Pacific time
M – F
|
www.yourspendingaccount.com
(general information)
www.yourspendingaccount.com/pge
(personalized portal) |
Your Spending Account (YSA)
P.O. Box 785040 Orlando, FL 32878-5040 |
|
Tax-Advantaged Accounts Administered by Kaiser Permanente Insurance Company Health Payment Services:
Health Account
Health Care Flexible Spending Account (HCFSA)
Dependent Care Flexible Spending Account (DCFSA)
|
None
|
877-750-3399
Hours:
5 a.m. – 7 p.m. Pacific time
M – F
|
Kaiser Foundation Health Plan Inc. SF
C/O Health Payment Services
P.O. Box 1540
Fargo, ND 58107-1540
|
|
|
Prescription Drug Program Administered by Express Scripts
For HAP administered by Anthem Blue Cross
|
PGE0000
|
800-718-6590
Hours:
24 hours a day/7 days a week year-round, except Thanksgiving and Christmas Day
|
Express Scripts
P. O. Box 14711 Lexington, KY 40512 |
|
|
Mental Health and Substance Abuse Program Administered by ValueOptions
For HAP administered by Anthem Blue Cross and HAP administered by Kaiser Permanente Insurance Company
|
None
|
800-562-3588
Hours:
24 hours a day/7 days a week
|
ValueOptions, Inc.
P.O. Box 1290 Latham, NY 12110 |
|
|
Dental Plan
Administered by Delta Dental
|
IBEW and SEIU:1515-0101
ESC:1515-0106
LTD: 1515-0111
|
888-217-5323
Hours:
5 a.m. – 5 p.m. Pacific time
M – F
|
Delta Dental of California
P.O. Box 997330 Sacramento, CA 95899-7330 |
|
|
Vision Plan Administered by Vision Service Plan
|
Union: 00401601-Div 115, Class 3
LTD Union: 00401601-Div 117, Class 8
|
800-877-7195
Hours:
5 a.m. – 8 p.m. Pacific time
M – F
6 a.m. – 5 p.m. Pacific time
Saturday
|
Vision Service Plan
Customer Service Department
3333 Quality Drive Rancho Cordova, CA 95670 |
|
|
Retirement Savings Plan —401(k)
Administered by Fidelity
|
Plan No.: 001
EIN: 94-3234914
|
877-743-4015
Hours:
5:30 a.m. – 9 p.m. Pacific time
M – F
|
|
|
|
Financial Engines
|
Plan No.: 001
EIN: 94-3234914
|
877-743-4015 (ask for Financial Engines)
Hours:
6 a.m. – 6 p.m. Pacific time
M – F
|
www.401k.com (click the Financial Engines link)
|
|
|
Retirement Plan — Pension
Administered by Xerox
|
Plan No.: 001
EIN: 94-0742640
|
866-271-8144
(ask for Retirement)
Hours:
7:30 a.m. – 5 p.m. Pacific time
M – F
|
|
|
|
Health Care Plan for Retirees and Surviving Dependents –Retiree Medical Savings Account (RMSA)
Administered by Xerox
|
Plan No.: 535
EIN: 94-0742640
|
866-271-8144
(ask for Retirement)
Hours:
7:30 a.m. – 5 p.m. Pacific time
M – F
|
|
|
|
COBRA
Administered by Ceridian
|
None
|
800-877-7994
Hours: 5 a.m. – 5 p.m. Pacific time
M – F
|
Ceridian (COBRASERV)
P.O. Box 534099 St. Petersburg, FL 33747-4099 |
|
|
Provant
|
None
|
866-271-8144
Hours:
5 a.m. – 5 p.m. Pacific time
M – F
|
Provant Health Solutions, LLC.
42 Ladd St # 214 East Greenwich, RI 02818 |
|
|
Employee Assistance Program
Administered by ValueOptions
|
None
|
888-445-4436
Hours:
24 hours a day/ 7 days a week
|
PG&E Intranet
or
Internet:
|
ValueOptions, Inc.
P.O. Box 1290 Latham, NY 12110 |
|
PG&E Leave Management
|
None
|
866-369-7582
Hours:
Case Managers available 5 a.m. – 5 p.m. Pacific time
M – F
Limited after-hours assistance available 24 hours a day/7 days a week
|
PG&E Intranet only
|
Aon Hewitt
P.O. Box 1548 Farmington, CT 06034-1548 |
|
PG&E Long-Term Disability
|
Plan No.: 503
Utility EIN: 94-0742640
|
888-445-4462
Hours:
8 a.m. – 5 p.m. Pacific time
M – F
|
PG&E Intranet only
|
Matrix Absence Management, Inc.
P.O. Box 11035 San Jose, CA 95103 |
|
Group Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
Administered by MetLife
|
74300
|
888-878-8490
Hours:
5 a.m. – 8 p.m. Pacific time
M – F
Fax: 866-545-7517
|
Met Life Recordkeeping Center
P.O. Box 14401 Lexington, KY 40512-4401 |
|
|
Travel Assistance and Identity Theft Program
Administered by AXA Assistance
|
74300
|
800-454-3679 (inside US)
312-935-3783 (outside US)
Hours:
24 hours a day/ 7 days a week
|
User Name: axa
Password: travelassist
|
|
|
Will Preparation and Estate Resolution Services
Administered by Hyatt Legal Plans
|
74300
|
800-821-6400
Hours:
5 a.m. – 4 p.m. Pacific time
M – F
|
|
|
|
Tuition Refund Program
Administered by EdAssist
|
Utility Standard: HR-1101S
|
888-718-2235 7 a.m. - 3 p.m. Pacific time
M-F
|
PGE Intranet only http://pgeweb/services/Pages/ServiceDetails.aspx
|
350 No. Clark Street #500
Chicago, IL 60654
Email: PGETuition@pge.com
|