Contacts
Contacts
This section provides addresses, group numbers, phone numbers, and website addresses so you can contact the groups that manage or administer the benefit plans.
If you have any questions about your benefit options, dependent eligibility or any other benefits, you can contact the PG&E Benefits Service Center at 866-271-8144 (open weekdays from 7:30 a.m. to 5 p.m. Pacific time).
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Plan
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Group No.
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Phone No.
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Website
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Address
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Blue Shield HMO
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H11473
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888-235-1765
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Blue Shield of California P.O. Box 272540 Chico, CA 95927-2540 |
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Blue Shield Medicare COB HMO
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H11473
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888-235-1765
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Blue Shield of California P.O. Box 272540 Chico, CA 95927-2540 |
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Health Net HMO
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68992M
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800-522-0088
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Claims Department
P.O. Box 14702 Lexington, KY 40512
Appeals and Grievance Dept. P.O. Box 9103 Van Nuys, CA 91409 |
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Health Net Medicare COB HMO
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68992R
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Medical with Health Net
800- 522-0088
Pharmacy with SilverScript 888-648-9626 |
Claims Department
P.O. Box 14702 Lexington, KY 40512
Appeals and Grievance Dept. P.O. Box 9103 Van Nuys, CA 91409 |
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Health Net Seniority Plus
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68992S
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Current members:
800-275-4737
Prospective members: 800-596-6565 |
Claims Department
P.O. Box 14702 Lexington, KY 40512
Appeals and Grievance Dept. P.O. Box 9103 Van Nuys, CA 91409 |
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Kaiser Permanente North and South EPO
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North
Retiree:
603702; EU 2
Surviving Spouse:
603702; EU11
South
Retiree:
231142; EU 2
Surviving Spouse: 231142; EU11 |
North —
800-663-1771
South — 800-533-1833 |
Claims Administration Department
P. O. Box 12923 Oakland, CA 94604-2923
Member Service Call Center P. O. Box 210004 Stockton, CA 95210 |
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Kaiser Permanente Senior Advantage
North and South
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North
Retiree:
738; EU 1
Surviving Spouse:
738; EU 2
South
Retiree and Surviving Spouse: 107932; EU 0002 |
800-443-0815
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Claims Administration Department
P. O. Box 12923 Oakland, CA 94604-2923
Member Service Call Center P. O. Box 210004 Stockton, CA 95210 |
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PG&E Self-Funded Plans Administered by Anthem Blue Cross
Network Access Plan (NAP)
Comprehensive Access Plan (CAP)
Retiree Optional Plan (ROP)
Medicare Supplemental Plan (MSP)
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PZG170157
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800-964-0530
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Anthem Blue Cross P.O Box 60007 Los Angeles, CA 90060 |
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Health Savings Account Medical Plan (HSA Medical Plan)
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PZG170157
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866-940-8299
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Anthem Blue Cross P.O Box 60007 Los Angeles, CA 90060 |
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American Specialty Health Network (ASHN)
Network Chiropractic Care for Anthem Blue Cross-Administered Plans
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PZG170157
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800-678-9133
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American Specialty Health 777 Front Street San Diego, CA 92101 |
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Health Savings Account (HSA) Administered by ConnectYourCare (through 12/31/13)
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None
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888-439-5121
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ConnectYourCare 307 International Circle Suite 200 Hunt Valley, MD 21030 |
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Health Savings Account (HSA) Administered by UMB Bank (effective 1/1/14)
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None
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866-520-4HSA (4472)
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Prescription Drug Plan Administered by Medco Health
For NAP, CAP,ROP, MSP, and HSA Medical Plan
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PGE0000
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800-718-6590
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Medco P. O. Box 14711 Lexington, KY 40512 |
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Mental Health and Substance Abuse (MHSA) Program Administered by ValueOptions
For NAP, CAP, all HMOs (including Medicare COB HMOs and Medicare Advantage HMOs)
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None
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800-562-3588
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ValueOptions, Inc. P.O. Box 1290 Latham, NY 12110 |
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Smokeless®- Tobacco Cessation Program
Offered in conjunction with the American Institute for Preventive Medicine
(through 12/31/13)
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None
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800-345-2476, ext. 233
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Tobacco Cessation Program Administered by Provant Health Solutions
(effective 1/1/14)
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None
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866-271-8144
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Retirement Savings Plan—401(k)
Administered by Fidelity
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Plan No.: 001
EIN: 94-3234914
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877-743-4015
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Financial Engines
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Plan No.: 001
EIN: 94-3234914
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877-743-4015 (ask for Financial Engines)
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www.401k.com (click the Financial Engines link)
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Retirement Plan — Pension
Administered by PG&E
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Plan No.: 001
EIN: 94-0742640
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866-271-8144
(ask for Retirement)
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COBRA
(Administered by Ceridian)
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None
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800-877-7994
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Ceridian (COBRASERV) P.O. Box 534099 St. Petersburg, FL 33747-4099 |
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Life Insurance
Administered by MetLife
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74300
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888-878-8490
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