For CAP Members
ValueOptions (VO) is the Administrator for Mental Health and Substance Abuse coverage for CAP members. CAP members have the option of using any licensed provider and receive the same level of benefits whether or not the licensed provider is in VO's network. All inpatient treatment and Alternate Levels of Care (partial hospitalization, residential treatment, and intensive or structured outpatient care) requires authorization from VO. Failure to obtain authorization within 48 hours of the beginning of confinement or treatment will result in a $300 penalty.)