How to Use the Program
If, as an employee, you are located in or near San Francisco, Sacramento, San Jose, Oakland, Stockton, Fresno, Concord, Chico, or at the Diablo Canyon Power Plant, you may contact your local on-site EAP counselor directly. You may also call the toll-free EAP number at 888-445-4436 to obtain a referral to an EAP counselor with an office near your work or home. For the most current list of onsite EAP office locations, call the toll-free EAP number or visit the Employee Assistance Program (EAP) section of the PG&E@Work intranet site. If you are located outside the geographic areas with an onsite EAP counselor, call the toll-free number and a counselor will make an initial assessment of your situation and offer to arrange a face-to-face counseling session with a licensed counselor near your home or work. You can call the toll-free number 24 hours a day, 365 days a year.